Hi There,


Thank you for being a valued customer.  We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19).  We are closely monitoring the latest reports from the Centers for Disease Control (CDC), and we are taking many precautionary measures for the health and safety of our customers, colleagues, and communities.  We are committed to being proactive and responsive to needs as the situation evolves.  


We encourage you utilize digital and electronic banking tools from the convenience of your home using or our First Advantage Bank Mobile App.  There are several services you can access, such as viewing transactions, checking balances, making payments, making deposits, and more. 


If you haven't enrolled in online banking, it only takes a few minutes. Enroll now.  In addition, we offer Apple Pay® functionality for iPhone users to make purchases through your smartphone. Apple Pay® is another way to reduce the amount of high-touch surfaces you come in contact with daily.  View set up instruction here from Support.


If you visit our branches, please know, our branch teams are available to serve you, as always.  We have cleaning measures in place and are utilizing recommended products from the CDC.  We are educating branch teams on best practices recommended by the CDC.


As always, the health, safety, and well-being of our customers, our colleagues, and our communities is a principal concern.   We continue to monitor this evolving situation and are here to assist our customers as needed.  Please do not hesitate to reach out if you need assistance. For additional information about COVID-19, get the latest updates from the Centers for Disease Control at or your local health department website.


We have listed additional links below from the Centers for Disease Control and Prevention as well as the Tennessee Department of Health.


CDC - Steps to Prevent Illness

CDC - Prepare Your Home

CDC - Preventing the Spread of COVID-19

TN Department of Health